Tricon Ltd INITIAL DISCLOSURE DOCUMENT AND TERMS OF BUSINESS

These terms of business apply to the following brand names or trading names within Tricon Limited. Space Cow, self-certcommercialmortgages.co.uk, e-mortgage-uk.

Confirmation of accepting terms.

By reading this documents and continuing to complete our enquiry form you accept the terms fully. A printed version of these terms of business is available from our web site system or by telephone on 01235 559527. A printed terms of business document will be posted to you if you are unable to print one yourself from our web site system. We charge a fee for arranging your mortgage please refer to the section below for full details.
What we provide.
We work solely for our clients and customers in sourcing a mortgage product that is suitable for requirements, that takes into account affordability, customer preferences, speed and any other circumstance given in the commercial mortgage enquiry form.
Enquiries may be made only by completing the enquiry form on our web site. We have no facility for offering paper enquiry forms.
We do not recommend a particular mortgage but provide information on one or more products based on the answers you give us. Our mortgage arrangements are on a Non Advised basis.

Whose mortgages do we offer?
The information  and illustrations we provide and the mortgages we arrange are from a panel of lenders that we believe cover the market we specialise in.
This may be restricted to fewer lenders offering offering specialised commercial mortgages of the type explained in the website details.
We are not tied to a specific lender.

What  will you have to pay us for this service?
We will charge you a fee of 1% of the mortgage amount with a minimum of £1000 (or whatever is agreed subject to negotiation) for arranging and processing your mortgage. (There is no up-front charge apart from the valuation fee with the full application) The fee is payable on the day of completion or 2 months after the date of the mortgage offer, whichever is the sooner. Please note that our charges are for arranging the mortgage and obtaining an offer not for providing advice. Payment will still be required if you do dot take up the offer or fail to complete. Accounts that are not paid on the day of completion or at the 2 month point will attract interest at Bank of England base rate plus 4% and other costs for recovery will be added. Please be sure you can afford the fee before applying. 
We may receive commission from the lender we place your mortgage with. This will be clearly shown in the mortgage illustration.

Up-front fees
The only likely fee to be charged with the full application is the valuation fee.

Confidentiality
We will treat all your personal information as private and confidential (even when you are no longer a customer) except where we are permitted by Law or where disclosure is made at your request or with your consent in relation to arranging your mortgage. You have the right of access under the Data protection Act 1998 to your personal records held on our files.
Please note that to obtain an agreement in principle from a lender this will require a full credit search. This search may also reveal persons linked to your address and a search may leave a footprint on your credit file and possibly any person or persons linked to you or your address. For us to assess your enquiry if you inform us you have an adverse credit history we will search the register of county court judgments before we match your enquiry to one or more products. By completing the enquiry form you automatically agree to this.
By submitting an enquiry to us you accept all the above conditions.

We do not pass your details to any other organization or business for any purpose, without your prior agreement.

What to do if you have a complaint
We aim to provide you with a first class professional and confidential service. We have internal procedures for handling complaints fairly and promptly and should a complaint arise you should contact our  Compliance Officer at Tricon Ltd. PO Box 8 Abingdon, Oxon. OX14 4GT or telephone 01235 521001 Thereafter should the complaint not be resolved to your satisfaction we will assist you in resolving it by referring it to the Financial Ombudsman Service scheme of which we are members.

Are we covered by the Financial Services Compensation Scheme (FSCS)?

Commercial mortgages are not regulated by the FSA therefore we cannot offer access to the Financial Services Compensation Scheme

Think carefully before securing other debts against your property. Your property may be repossessed if you do not keep up repayments on your mortgage.